It Ain't Right

I rented two movies for a business trip. They were war-type movies that my wife would not want to watch. You have to have 2 free hours in a 24 hour period to watch the movie. I can find 2 free hours in a 48 or 72 hour period, but with work, kids, and civic duties, I could not find a time to be guaranteed 2 free hours in a 24 hour period. Thus, I was always afraid to start watching it because I knew I likely would not finish it.

I emailed movielink before the movie expired and stated this problem and they said to watch for future policy changes. But that didn't help for one of the movies I was unable to watch due to its expiring as a result of my above fear to start watching it. I then emailed Movielink about this expiration and received no response for several weeks. I called and they said they would not allow me to watch this movie that I paid to rent.

Thus, I am no longer a Movielink customer.

---

It ain't right