Tuesday, November 25, 2003
First Citizens Bank has no Quicken access to VISA accounts
I found this very useful when I was with Centura Bank. I was dissatisfied with Centura and moved to FC.
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It just ain't right
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It just ain't right
First Citizens Bank Voice Response Unit (VRU)
I wanted to pay my VISA bill and left it at work. So I call the number on the back and the VRU gives me all this great info, BUT NOT THE FULL BALANCE DUE ON THE LAST BILL SO I CAN PAY IT OFF!!
They must want customers to carry a balance and pay interest because they tell you when the payment is due along with the minimum amount. They also tell you the current balance (more than the amount due), and the last payment amount and date.
REMEDY: Include the full amount due as one of the items on the account information response.
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It just ain't right
They must want customers to carry a balance and pay interest because they tell you when the payment is due along with the minimum amount. They also tell you the current balance (more than the amount due), and the last payment amount and date.
REMEDY: Include the full amount due as one of the items on the account information response.
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It just ain't right
